Shipping
Scented Memories Candle Company ships from Los Angeles, CA. All domestic orders and shipments will be processed and shipped via USPS or UPS within 3 business days, pending payment authorization and verification unless otherwise noted on the product page.
Each order placed can only be shipped to one address at a time.
Orders do not ship on weekends and on the holidays below:
- New Year’s Day
- MLK Jr Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving
- Christmas Eve
- Christmas Day
- New Year’s Eve
- Juneteenth
Scented Memories Candle Company is unable to ship to post office boxes (PO Boxes)
Scented Memories Candle Company is not responsible for any lost and/or stolen packages. Once your package has shipped, you will receive a confirmation email with your tracking number. Please allow one day tracking information to update on the courier’s system (please see courier website for any delivery delays).
All orders over $75 receive complimentary shipping with priority USPS or UPS ground shipping. Orders over 1lb are shipped with insurance coverage of up to $100 to cover damaged goods. Insurance does NOT cover lost or stolen packages. Please ship to a secure location if this is a concern. Standard USPS and UPS ground shipping takes 3-5 business days to deliver once the package has been shipped.
Orders placed by 10:30 PST will generally ship the same day or next day (pending payment authorization). Since all of the products at Scented Memories Candle Company are handmade, there are some exceptions based on inventory. Please allow up to three days to process your order.